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Virus & Malware Removal
If your computer is showing pop-ups, redirecting your searches, or acting strangely, it may be infected. Techy2U removes unwanted software and helps you avoid it happening again.
Sound familiar?
- "I keep getting pop-ups, even when my browser is closed."
- "My homepage or search engine changed on its own."
- "A message says my computer is infected and to call a number."
- "My computer suddenly became very slow."
How malware & virus removal works
Malware covers viruses, adware, browser hijackers, and other unwanted programs. Removal involves scanning with reputable tools, manually removing what they miss, cleaning up browser extensions, and checking startup items.
After cleanup, we review your security settings and recommend steps such as updating software, enabling built-in protection, and changing passwords for important accounts if they may have been exposed.
What's included
- Malware scanning and removal
- Browser cleanup
- Startup and extension review
- Security settings check
- Advice on protecting your accounts
What's not included
- Guaranteed recovery of files encrypted by ransomware
- Investigation of financial fraud or identity theft (contact your bank and authorities)
- A promise that you'll never be infected again
Who it's for
Home users who suspect an infection or fell for a fake warning pop-up.
Remote or on-site?
Often handled remotely. Severe infections may need hands-on service.
Pricing
Pricing is quoted after we understand the problem. You'll get the estimate before any paid work begins.
How it works
- 01
Disconnect from the internet if you think you were scammed.
- 02
Request support and describe what you saw.
- 03
We clean the computer remotely or in person.
- 04
We review security settings with you.
Questions about malware & virus removal
I called a number from a pop-up. What should I do?
Disconnect from the internet, don't give out more information, contact your bank if you shared payment details, and get the computer checked.
Is free antivirus enough?
For many home users, built-in Windows protection plus good habits is a solid start. We can recommend more based on your situation.
Related services
Ready to get started?
Tell us what's going on and we'll recommend the next step. No obligation.